cancel
Showing results for 
Search instead for 
Did you mean: 

Problems with cancelling Hosting

rossco92
Member

Hi I'm hoping someone can help.

I've tried cancelling my hosting through the customer service email section, twice, after a chat advisor linked me to the contact page, and I'm still waiting for a response, my first email was way over a week ago. Do they ever intend on emailing or ringing me? Or do they expect me to ring them and wait on hold for ages, because I shouldn't have to. 

 

Hope someone can help. Thanks. 

1 REPLY 1

boran
Power User

Hi

If you follow the link:

http://btbusiness.custhelp.com/app/hub/c/1995

follow "contact us" at the bottom of the page, follow links for web hosting help and at the very last page should be option to call or email BT.

Choose email which opens the form and explain what do you want.

 

Boran