Hi - I'm looking to get some web hosting from BT. To be honest, I'd probably rather use a smaller company with hosting as its core business, but buying from BT is easier for my company...
Looking at the details online for hosting options, I had a few questions that I couldn't seem to find the answers to - can someone here help? I was initially looking at the £15 pcm histing package
* What is the guaranteed uptime of the hosting?
* How can the account be managed? cPanel, something similar?
* The sales blurb says "2 domains per account from the following TLDs" - we already have the domains, so would just want to use BT provided nameserver. Can this be done, and is the limit of two domains per account still valid?
* The sales blurb says one can ssh into the server- is it linux based?
* Can cron-jobs be set, and if so with what constraints?
* Can subdomains be set and managed?
* What features of the php.ini file can be modified, and what are set in stone?
* How is the 24/7 support provided - phone or chat (or both)
* How often are backups run, what is backed up, and what are the restore procedure?
* Is the hosting provided on a shared server (I assume it is...?)
* Is a static IP provided for any or all of the domains registered on the hosting account
I think that baout covers it - all of the above seem reasonably standard questions, so it is possible I just haven't found the page on the BT site that has the answers - if so just point me in the right direction!
Cheers,
Ben
