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Re: Call logging on Versatility exchange

Fiona
Grand Guru

Hi

 

The system has a preferred call logging software, the BTV Call Accountant. The system itself will output the information on call completion, but there is an option to output the last 500 records on demand. Any terminal emulation software such as Hyper Terminal can be used to see this information. 

 

  From the owners manual: 

  Call Logging  

 

Your BT Versatility system can be connected to a printer or PC, which will maintain a record ofincoming and outgoing calls made on the system. Details are printed as the calls are completed. A buffer is provided to store the last 500 call records. This buffer can be output to the Serial Portas required. This is selected in the system programming. An X-on X-off signal can be enabled which allows the switch to detect if a device on the serialport, which supports X on X off is receiving the data.

 

Another option allows the last four digits of the dialled number to be masked. This is 'Restrictedcall logging'. The interface to the printer or PC should be serial V24 / RS232-C and should meet the followingspecifications:

Speed – 4800, 9600, 19200, 38400 or 115,200 bps.

Data - 8 bits (no parity). 

 Calls are printed out in the following format as they are completed:   

 

   1              2                3                       4                       5                6           7            8                9                  10O/G   1234  10/01/99   12.00:01   00:00:30   L01   S21   S21   :000.00   1234567O/G              10/02/99   12.00:10   00:01:56   L02   S25   S25   :000.00   567890I/C     5678  10/13/99   12.01:13   00:06:32   L03   S22   S24   :000.00 

 

 

The explanation of the data output is as follows:

Column Number Data Output Explanation

1 Incoming (I/C) or Outgoing (O/G) call
2 Account Codes
3 Date (day/month/year)
4 Start time
5 Duration of the call
6 Line used
7 Initiating Extension
8 Terminating Extension
9 Cost. (Not Available)
10 Digits entered (outgoing calls only)

 

Kind Regards

 

Fiona

BT Business Forum Moderator
Message Edited by Fiona on 22-06-2009 01:47 PM
Message Edited by Fiona on 22-06-2009 01:48 PM
Message Edited by Fiona on 22-06-2009 01:48 PM


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