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Received new company mobile but the sim isn't activated?

coxey70
Member

The company I work for sent me a new iphone and sim card I've put the sim into the phone but just get "No service" I rang our IT department but the guy who set up the phone was out the office. One of the other IT guys did say the sims are normally activated before they send them out and would get the guy who set up the phone to ring me back, he never did. I want if possible to keep my old number which is a BT number, I've tried searching online for an anwser I've tried the BT Sim activation process and got nothing. Is there anything I can do to sort it out or is everyone off until Monday?

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