Security of Emails during a divorce

[MDSmith]

Folks:

I have just gone through a very trying and expensive divorce which I believe was made worse by Ex's access to my email account.  I must set this up by saying we have a BTCONNECT broadband account with BT email under it.  My wife is the owner of the main account although I believed and was told the underlying email accounts were secure.

Pages were serviced while I was working overseas (Singapore) so I have been on the back foot from the beginning.  Mysteriously during the months after the papers were served copies of private emails seemed to appear in documents filed by my wife.  Yet I was continually changing passwords on the account in case during my infrequent home visits I provided an opening.

Any comments / similar experiences?

Michael

[MHC]

Having been an outsider in a similar situation and managing email accounts for a separating/divorcing couple I find it difficut to believe that you ex-wife was directly accessing your emails without you knowing.  

As the Primary Account holder, she would be able to reset or change you password, but that would have been obvious to you as your password would not have worked and you would be left "stranded".   However, it is possible that an "auto-forward" was placed on the acccount and that copies were being sent to another account.

Go to myoffice.bt.com and login to the account and check that there is no-autoforwarding set up.

I will try to find time to send a PM to you later, too.

[mithcd]

Hi MDsmith, is it an option for you to ask her to change the account under your name?

[OldWolf]

Hi Michael,

Got some bad news for you, thanks to Jonesy.

BT Business uses a system where the primary email account is also the administrative account, so if your wife has the primary then she can so whatever she likes with any of the secondary ones, although I believe that you can't see the current password on a secondary, only reset it.

She could, however, call the Helpdesk and answer security to get your password easily enough.

My advice is to get all your email out of your @btconnect.com account and then delete it and use something she can't access.

Sorry it isn't better news.

Cheers.

Dave A

[OldWolf]

p.s. Jonesy also says that unless you can get into webmail then the only forwarding you can do through account management forwards all emails to another account as soon as they hit the server, and no copy if left.  If you can get into webmail, however, you can set up mail rules and forward while leaving a copy.