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Service information message with different router

dmsims
Member

Background:

 

Had a Belkin N+ router which worked OK but during extensive troubleshooting for a slow line it was swapped for a BT 2700

 

Now the line fault was a cable break (working on 1 wire) and rate cap - it's ADSL2+

 

Put the Belkin N+ back but received a Service Information message (see attached)

 

All of the lights on the router were blue which means ADSL was up and logged in

 

The router status status page and log showed it was connected

 

At the PC (wired) I did an ipconfig /release and ipconfig /renew and tried a reboot

 

In the end I put the BT 2700 back and it worked

 

Any suggestions as I would like to get the Belkin working for the much better wireless (and it used to work)

 

 

 

bt dsl redirect.png

 

 

 

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