Setting up Office 365 Small Business - IPAD office suite - PLEASE HELP!

[JeanL]

Hello there.

I have recently purchased Office 365 Small Business with a new Fibre Broadband package with BT.  So far it has been a complete nightmare to set up.

I think I am just about there on my PC and I have downloaded the Office Apps on my IPAD (Word, Excel etc.) but when I try to sign into them to activate all the features I get the message:

"Cannot Activate

You can view documents for free, but this account doesn't allow editing on your device......"

Can you please, please help me sort this out?

Thank you

Jean

PS - I'm not bothered about email.  It's File Sharing & the Office Apps that I need.

[markp]

Hi JeanL,

Is it Office 365 for small business you have or Office 365 for small business premium you have?

As with the basic Office 365 for small business depending on package about £5 a month you do not get access to the downloadable programs/apps, they only come with Office 365 for small business premium which is normally about £9 a month.

The one that comes as part of the new broadband packages is the Office 365 for small business which does not have the downloadbale programs.

Markp