Hi
I am sorry that you are unhappy with the support you have been given by users on the forum. As the forum Guidelines and welcome information states, these Forums are for BT Business customers to discuss how to get the most out of their BT Business products and services with other customers. If you have an issue that needs to be resolved by BT please contact us.
Is the support you require in reference to your other post this week on the forum - Change Domains NS?
If it is, one of our users has already answered this. Zone settings enable you to configure your domain name and your email. To change where you domain points you would need to configure your zone setting. As this support file outlines, It can take up to 24 hours for your changes to fully take effect.
If the zone settings are grayed out, or will not let you change them you will need to Contact the Domain Team. This is a webform and not a telephone number, so you will not need to pay.
If it is some other form of support you require please can you explain and I can point you in the right direction.
Kind Regards
Fiona
BT Business Forum Moderator
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