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Transferred domain to BT - google still showing old website

electric
Member

I had a site (just a site under construction page) with Mr Site - i then transferred the domain to BT and have redirected it to my other domain name which is with BT, which has my website on it.

 

When i type my company name into Google, the first search result is my BT website, but the second is the domain i used to have with Mr Site and on Google it's showing the 'site under construction' text from my old site, and when you click on the link i get a HTTP 403 Forbidden error which says 'The website declined to show this webpage'

 

How do i either remove this entry from Google or get it to show the current website that this domain is redirecting to?

 

Thanks!

4 REPLIES 4

electric
Member

OK - i've done a bit more investigating.......

 

In the domain management centre i did a URL forward of my .com domain (the one i transferred in) to my .co.uk domain - however it seems that only the www version of the .com domain redirects to the .co.uk - the non-www version goes to the HTTP 403 Forbidden page...

 

How do i get the non-www version of my .com to also redirect to the .co.uk page? (without massively ruining seo!)

duskjome
BT Partner
BT Partner
The URL forwarding tool should forward both the blank and the www. record the way you have it set up. You may need to check the zone file for the domain that is not forwarding and be sure the blank record is pointing to the same IP that the www. record points to. Hope this helps.

HappyLaura
Member

You can put a refresh instruction in the HTML header to load the page that you want to redirect to, or if you're using something like ASP, you can put a Response.Redirect instruction in the code. Not sure about the 403 error, though.

You are stuck in a BT website full of lots of twisty passages, all the same. 😉

dave
Guru

@electric wrote:

OK - i've done a bit more investigating.......

 

How do i get the non-www version of my .com to also redirect to the .co.uk page? (without massively ruining seo!)


Contact BT and they should be able to sort this. I believe that the domain management tool only allows you to redirect the www version, but BT are able to redirect both if you ask them.