Hi everyone,
We have just finished moving offices (in the same street) and have basically the same system set up in the new office (4 incoming lines on a Versatility system and a seperate line for fax and broadband). All this is working OK, but how can we transfer our old office numbers to the new office?
The salesman from BT Local Business Manchester told us that phone numbers can be transferred in about 24 hours, but he doesn't want to return my calls now. I've also talked to business support on the phone, having been promised several call backs (which didn't happen...) - and the only person willing to talk there pointed me back to Local Business.
About 2 years ago, the Versatility system in the old office failed, and while it was being repaired, our calls were forwarded to a mobile number - unfortunatly, noone can remember who we called then, but it was done on the spot, rather than having to place an order.
Who can I talk to to get the calls transparantly diverted (without a message) until the numbers have been formally transferred? This needs to be done in a hurry, ideally by Monday.
Thanks for any help you can give.
Andrew.
