Upload speeds

[MHC]

What does 2Mbps actually equate to?

I have seen numrous VDSL (Infinity) connections with both 2Mbps and 10 Mbps upload speeds.   However, the throughput obtained on both of these tends to be around 1.6Mbps or 8Mbps.

Raising this with support I hear the response "that is what the line will support"  which I do not agree with.   If there was a problem in delivering the extra 400kbps then the line would certainly NOT be giving a 38717 (or near) sync rate for downstream which is see in almost all cases.

At the end of last week an associate we live - he was getting throughputs of over 36Mbps down and to his surprise just under 8Mbps upstream.  Surprised - because he had ordered the 2Mbps variant.

The line profile was changed and now he is "capped" at 2Mbps up but can only get 1550-1620 kbps.   Support tell him the same story that I have heard "that is what the line will support" but we know teh line will support 8Mbps.

So,  why is the 2Mbps service capped at around 1650kbps?

[chrishennen]

This is a subject close to my heart. I live a long way from my exchange and therefore my line will only support around 500kbps. If I am on the 'upto system' I only get 370kbps download maximum but it varies and sometimes it is only 50kbps and it also drops out a lot. My upload is around 400kbps and is far more stable.

After an engineer suggested that I would be better off on a fixed line I asked BT to do just that, and to cap my line at 500kbps. This gives me a far more stable connection with a fairly constant 576kbps download speed. However, my upload is is now capped at 288kbps (slower than before). Despite many attemps to get BT to give me the same upload speed as my download speed, they simply make the excuse that the line will not support this. I am paying for upto 8mbps

Absolute nonsense!!!

I am now looking for another provider. . . .