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Versatility phone

neil-supac
Member

Hi All

Does anyone know how to set up call tagging or labelling for incoming calls on different DDI numbers.

We can't get through to support and we've checked the book.

Telesecretary does not do what we want as you can't see the number. We were told you can prefix the incoming number with three letters.

Many thanks in anticipation of your support.

Neil

Supac

2 REPLIES 2

Davel
Super User

Hi, just had a quick look at the User Manual, have a look at pages 100, 101 & 17, this may help.

DI
Member

Hi

 

Can you help!

 

We have an BT Versatility feature phone for the office

 

At the moment it's set up if the reception phone misses the call after four rings it moves into a loop to the phone upstair then to the next one.

 

I would like to change the sequin it moves around the system

 

Example I need it to move to the phone downstairs first before moving upstairs

 

Thanks