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Very intermittant access

danielshaw007
Member

on ‎01-10-2010 10:11 AM

Hi there, We have been experiencing very intermittant internet access since early last week!

In 0161 343 area in tameside, manchester.


The problem I am experiencing is web browsing works for a short period of time, where it be a hour, or less. Then seems to grind to a halt for 5 minutes or so, then resume again. When this happens the ADSL is still connected, and the Internet is still logged on.. just cant browse the web.

 

Its just starting to get annoying now, thought it maybe our router so we setup a different one and the problem still occurs!

 

Any help/comments/suggestions would be great!

 

Thanks

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2 REPLIES 2

Tracey
Guru

on ‎01-10-2010 01:57 PM

Hi danielshaw007,

 

Sorry to read about the problems that you have been having. 

 

Hopefully another forum member will be able to help you out with this, if not our technical support team will be able to assist (0845 600 7020 opt 2).

 

Thanks

 

Tracey

 

BT Business Forum Moderator




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danielshaw007
Member
In response to Tracey

on ‎01-10-2010 02:21 PM

Yeah i will give them a call, strange thing is when web access stops, windows live messenger still works and im able to continue chatting to my  mates!

 

this happens on all 3 pc's we have on the network.

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