The purpose of this Forum is for BT Business customers to discuss with other customers how to get the most out of their BT Business products and services and, in doing so, to provide a searchable knowledge base of useful answers. Customer services agents do monitor this Forum as moderators but it is not the policy of this Forum for the moderators to reply to all posts.
If you have an issue that needs to be resolved by BT please contact us.
Please note: if you post a fault with, or a complaint about, a BT Business product or service and you do not reply to a moderator’s request for your account details within 48 hours, we may remove your post from the Forum.
Also: We may occasionally change the title of a post to make the post more searchable for other Forum members. For example we may change the title of a post about being able to send emails but being unable to receive them from: ‘Email problem’ to ‘Unable to receive emails’. This also helps search engines pick up the most relevant posts, making it easier for other customers to find the best answers for their search term.