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Web Stats and Log Manager - Not updating

2010rob
Member

Is there a temporary delay or glitch, on stats being updated at the moment? As starting from Friday 4th 04.00 no data in either web stats or Log manager.

Other stats from other sources (non-conflicting) showing normal no. of visitors etc.

Cheers

 

1 ACCEPTED SOLUTION

Accepted Solutions

2010rob
Member

So finally after nearly 5 days, it starts to update late last evening.  No comms, no answer to emails, no info?

What other problems am i not informed of? : / Decisions ... decisions.

 

Update: Today's Logfile appears to contain all of past 5 days data in one hit, but web stats not reflective. But its back.

 

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2 REPLIES 2

IainTraynor
Member

Yep, exactly the same here. Stopped working at the same time too !! I have emailed support as it is really peeving me off. I do use it quite a lot.

2010rob
Member

So finally after nearly 5 days, it starts to update late last evening.  No comms, no answer to emails, no info?

What other problems am i not informed of? : / Decisions ... decisions.

 

Update: Today's Logfile appears to contain all of past 5 days data in one hit, but web stats not reflective. But its back.