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bt business upgrade

davrum60
Member

hi

having spent many an unhappy hour trying to sort out my blackberry - and still not getting email through. Even Orange helpline failed to sort out problem.

I might have sorted out my name@btconnect.com but also have an email which is info@mycompanyname.co.uk and when I try setting that up I get a message saying the information is incorrect. This is despite putting the user name as the @btconnect.com.

 

Help please I have enough problems without having to sort this out as well.

Thanks

1 REPLY 1

adrianc
Master User

If your account has been upgraded then then you don't use the @btconnect.com username to log on to the mail server. You use the @yourdomain.co.uk instead.

 

Hope this helps,

 

Adrian