bt versatility line busy

[avfccolin]

Hi

My bt versatility has developed a fault .

It has 2 incoming analogue lines one line will not clear and is always busy its always the same line even if I swap them around on exchange if  I disconnect this line from the exchange it works ok can anyone help please!

[geraintjones]

BT Versatility V8, When using line 1 get a "Busy" message and cuts off, line 2 works fine.  When I dial the line 1 telephone number it ring 6/7 times then transfers onto my mobile as it should for when out of office, however it does not ring in the office.  System has worked fine for over 2 years however first thing Monday morning scould not use line 1 to call out. Can anybody help please.

[TritonTelecom]

There are a lot of reasons why this could be happening, depending upon line type, programming etc. It could also be the main board starting to fail.

You may need an engineer out for this one. try consulting the user manual on call diversion settings.

Dean