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cant access my dot com address that should bring up my .co.uk web site

annemarrie
Member

on ‎12-04-2011 09:13 PM

http 403 error unable to load may require a password every time I try to bring up my website amc-necton-gym-club.com. bt were ment to have set it to auto load my main website amc-gymnastic-services.co.uk. i have been trying to work out what is wrong for over a month any one help

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1 REPLY 1

markp
Grand Guru

on ‎13-04-2011 09:53 AM

Hi annemarrie,

 

It sounds like you need a DNS A record repoint from the .com domain to point to the .co.uk domain name. If you go to DNS forms and click on DNS A record repoint, then click email our DNS team will process this for you.  Alternatelty if you contact our live web chat team, they can process this for you too.

 

Regards

markp

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