Posts: 1
Registered: ‎04-10-2018
Accepted Solution

How do i delete a BTConnect account

Delete hacked account

keep getting emails saying they have hacked my Bt business email account. Haven't used it in a while but for safety i would like to close it down once and for all. Tried resetting the password to login on the webmail but obviously they have changed the login somehow as password resets do not work.


Going around in circles with forum's, password resets etc


Any help appreciated

Super User
Posts: 70
Registered: ‎29-05-2018

Re: How do i delete a BTConnect account

Hey leaway,


You're best speaking with the technical team on telephone number 0800 800 154, so long as you can provide the account number or answer the security question they will be able to reset the password for you or deactivate the mailbox.


Thanks, Bobby

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