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Member
Posts: 3
Registered: ‎01-01-2013
0

Set up e-mail on Google Nexus 7

Hello,

 

 

I am experiencing some problems adding my btconenct account to my Google Nexus mail client.

 

 

I am using the following.

 

 

pop3.btconnect.com

mail.btconnect.com

 

I have also tried with these variations:

 

pop.btconnect.com

pop.outlook.com

smtp.outlook.com

mail.outlook.com

 

Each time I try to configure my account with these, I am informed that my e-mail address and password are incorrect.

 

With one mail client (AQUA) I have been able to receive my e-mail; but cannot send.

 

 

Has anyone else experienced problems? If so, any solutions out there?

 

 

Thanks in advance,

 

 

Michael.

Master User
Posts: 164
Registered: ‎01-07-2009
0

Re: Set up e-mail on Google Nexus 7

Do you know if your account has been migrated to the Microsoft platform yet?

 

I just set up a non-migrated account in the default Nexus 7 email client and the two things I had to change was the outgoing email port to 25 and remove the tick in authentication.

 

Adrian

Member
Posts: 3
Registered: ‎01-01-2013
0

Re: Set up e-mail on Google Nexus 7

Yes, I believe we have been migrated across to the Microsoft platform.

 

 

Any other suggestions? I have tried fiddling with the port; but an error message appears, stating that my username and password are incorrect.

Master User
Posts: 164
Registered: ‎01-07-2009
0

Re: Set up e-mail on Google Nexus 7

[ Edited ]

If it's been migrated, try the instructions on this page.

 

Edit: For the username use the full email address - xyz@btconnect.com, some clients will default to just using the part before the at-sign.

 

Adrian

 

Master User
Posts: 164
Registered: ‎01-07-2009
0

Re: Set up e-mail on Google Nexus 7

Hi,

 

I just tried it with a migrated account. I got the same username/password error as you until I logged in to the webmail. After that I was able to set up the account.

 

The only thing I had to change was the security type on the outbound server from "SSL/TLS" to "STARTTLS".

 

Adrian

Member
Posts: 3
Registered: ‎01-01-2013
0

Re: Set up e-mail on Google Nexus 7

[ Edited ]

Thank you.