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Mobile internet is not working, and speed is very slow.

Alfred548
Member

Mobile internet is not working, and speed is very slow.

8 REPLIES 8

kelper
Guru

Which network?

Which phone?

Did it work OK previously?

The more info you provide, the more help you are likely to get!  😁

rachelgomez123
Power User

If these haven't put things right for you, here are more things you can try to get mobile data working:
Check your mobile coverage. 
Reset your network settings. 
Update your software or check your data. 
Connect using wi-fi instead of mobile data.

 

Regards,

Rachel Gomez

Olike1999
Member

Thank you for sharing the information.

kelper
Guru

Answer the questions in my previous post if you want my help.  

kelper
Guru

Which is it?  Either it is slow or it is not working.  It can't be both.  But the OP has never returned.

Louisegodfrey
Member

Hello, can you please explain it more, which network you are using and all details please so i can give you some instructions about it, Your mobile internet connection is facing issues with connectivity and reduced speed.

kelper
Guru

This thread is a year old and the OP never returned.

halldavid
Member

send me mobile device name and network name, i will solve your problem