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Transferring an emergency line

Karennj
Member

on ‎19-06-2018 09:57 AM

Hi I need to transfer an account as we have sold a site. However, from what I have read it appears that this isnt an easy process. The issue is that this is an Emergency Line and cannot be disconnected or have a new number. Could an admin provide me with a solution please? Thanks
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1 REPLY 1

RyanJames
BT Employee
BT Employee

on ‎19-06-2018 07:32 PM

Hi Karen

 

I think you would be best speaking to our movers team on 0800 800 152. They will know the ins and outs of the process and should be able to help you find the best solution for that.

 

I hope you are able to get this sorted without any issue!

 

Regards

 

Ryan

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