Versatility Issue

[BobbyDotGov]

Hi All

I am having a strange problem with the versatility system. I cannot, for periods of time, get any outside lines. all the internal operations work fine but no outside lines. During this time, anybody phoning in is met with a blank line.

The thing is that if i turn off and turn back on the system, everything it fine for a few hours until the very same happens again. A quick turn off/on and its fine again.

Any ideas?

[RyanJames · Accepted solution]

Hi Bobby

Hope you are well! That sounds very much like a phone system issue to me. I would recommend giving our BT Versatility team a call on 0870 240 8377. If your system is maintained with BT they should be able to assist you and help you get this sorted!

Hope that helps!

~Ryan