Hi, I received an email today that I was moving my business calls to a new provider.
I only recently moved into new premises and took over the line and number that was there, the previous tenants having been put into liquidation, I have had the account for just 2 months and have the number registered with yell yelp google etc had new signs printing etc.
I contacted BT who are trying to stop the transfer as I have not spoken to another provider and have not agreed a transfer but they say they cannot guarantee anything and the transfer may take place anyway.
If it goes ahead I will owe over £400 for the remainder of the contract but I am more concerned about the disruption to business since I have a feeling that this is not a typical "slamming" but a director of the previous company trying to recover the number as he has set up again locally.
It was suggested I contact ofcom but other than getting me the details of the company requesting the number they cannot deal with individual case's and in any case, the request takes 4 working days and by then the transfer could have taken place.
Has anyone else been in this situation? I can't believe that this can happen without my authority.
Is the BT operator just covering his backside and the reality is it will be stopped?
Is there a way of blocking these requests as I did not receive a letter and only by chance spotted the email in my junk folder which was giving me 2 working days to respond
Sorry for the long post, any help or suggestions would be appreciated
