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BT Business Smart Hub - not so smart

maxim9
Member

If your smaller customers have these, be prepared.

What a piece of crap.

Just come back from my side job at a restaurant. Their ADSL connection went down today, won't be fixed till Monday for $reasons.

The not so smart hub's local DNS does not work when there is no Internet connection. Instead everything resolves to the address of the hub. So the entire LAN is then screwed. Why BT? Just why?

So I had fun editing hosts files on PoS systems so they could find their on-prem database.

There's a new router going in there tomorrow, that's for sure.

1 REPLY 1

kelper
Guru

Don't blame the BT Hub, there must be another reason for this.  My BTB Smart Hub stills routes internally when the internet cable is removed.