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Help needed

RachelMellor
Member

My email has been hacked, and they have changed the password.  If I request pin etc they have put in a mobile number which isn't mine so therefore I am unable to reset it.

I have no idea what to do now.

Rachel 

2 REPLIES 2

BethM
Administrator
Administrator

Hi RachelMellor

 

I've just received your PM - I'll reply to you there.


^BethM

KaraOSulli
Member

One of the most obvious signs of your email being hacked is the fact that you can’t sign into it. If your email password is rejected as incorrect and you didn’t change it, it’s a strong indication that someone else has altered it. One of the first things many hackers do is change your password to prevent you from logging in.

DQFanSurvey