Apache server modules

[d_smith]

HI

WE have the £15/month hosting package and am using the Drupal CMS system, I have a need for the apache mod_headers to allow one of the Drupal functions to work . Anyone have any ideas how I can get this enabled

Regards

Dave

[dave]

You probably can't get this installed, as from past experience BT will not make changes to the server set up on request.

You might be better trying a different CMS.

[d_smith]

Could someone from BT Technical provide info on how the mod_headers module can be included on my server

[dave]

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@d_smith wrote:

Could someone from BT Technical provide info on how the mod_headers module can be included on my server

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The problem is that it is not your server, but rather it is a shared server, and will be hosting hundreds (maybe thousands) of other websites.

The problem is that BT have to maintain the stability of the server for the other users, and cannot go installing non standard apache modules like this without first evaluating any potential impact to other users.

For these reason, BT (and probably most shared hosts) will be relucatant to install such things on request.

[Fiona]

Hi D_Smith

I sent your request to the domain team, They have come back with the following:

The ticket # 2431833 that was submitted, regarding apache mod_headers activation. The request requires further information. In order for us to investigate this issue, please provide us with the following information / answer the following questions to assist us in processing the support ticket:

Could you please specify for what exactly domain name apache mod_headers needs to be activated?

Kind Regards

Fiona

BT Business Forum Moderator

[d_smith]

Yes

THis is for www.cadspec.co.uk. I am using Drupal with the Boost module for serving the webpages as static pages for non logged in users

[Fiona]

Hi,

I have sent the information off, thanks.

I have received the reply:

We have received the additional information that you provided regarding ticket # 2431833. This has been added to the ticket and our Tier 3 team will continue to work on investigating the issue. We will contact you once the issue is resolved, and you will receive notification within 24 – 48 hours of this email. If you have any additional inquiries, or if any further information becomes available which you would like to provide to us, please do not hesitate to contact us and we will be glad to assist you further. Thank you for your patience while we work to resolve this issue.

I'll keep you updated with the progress.

Kind Regards

Fiona

BT Business Forum Moderator

[Fiona]

Hi,

I have had a reply from the domain team regarding this:

The ticket # 2431833 that was submitted for cadspec.co.uk, regarding your Drupal CMS system related request. Unfortunately the mod_headers will not be enabled for the domain cadspec.co.uk  this is because our platform does not support these mod_headers.

I'm sorry for the inconvenience this will cause.

Kind Regards

Fiona

BT Business Forum Moderator