A few months ago my old Business Hub (2700HGV) gave up the ghost and I now have a shiny new Business Hub 3. For all tasks except Skype it seems perfect, but Skype calls are terrible; while I can hear the other end of the conversation fine, my voice is choppy and drops words. This makes it impossible to use as I conduct a lot of business via skype.
It's not a line issue, as at this moment I have an old Home Hub (the original white one) plugged in and the Skype Test call worked fine on that, whereas it didn't on the Business Hub 3. I can't stick with this Home Hub though as a) it's not mine, and b) stability is an issue; it exhibits the same symptoms as my dead hub, which is poor web access - pages don't load, or only load partially.
Does anyone know if there's something that can be done to the Business Hub to correct the Skype issue, or is buying a new better quality router the only solution?
For completenes, my settings are:
Connection Information | Line state: | Connected | | Connection time: | 0 days, 00:01:33 | | Downstream: | 5.063 Mbps | | Upstream: | 448 Kbps |
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ADSL Settings | VPI/VCI: | 0/38 | | Type: | PPPoA | | Modulation: | G.992.1 Annex A | | Latency type: | Interleaved | | Noise margin (Down/Up): | 9.4 dB / 21.0 dB | | Line attenuation (Down/Up): | 44.1 dB / 26.0 dB | | Output power (Down/Up): | 19.4 dBm / 11.9 dBm | | FEC Events (Down/Up): | 19 / 0 | | CRC Events (Down/Up): | 2 / 4 | | Loss of Framing (Local/Remote): | 0 / 0 | | Loss of Signal (Local/Remote): | 0 / 0 | | Loss of Power (Local/Remote): | 0 / 0 | | HEC Events (Down/Up): | 1 / 0 | | Error Seconds (Local/Remote): | 514 / 21 |
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This is after having just plugged this router back in.
