BT DNS problem - unable to access Router page

[pm2011]

Hi

Over the weekedn I stopped being able to access webpages (although email / skype still worked).  I called BT tech support who said there had been changes to a DNS server, so he gave me a set of DNS server addresses, and told me to use those.  That solved the problem (I can now access web pages again), but now I cannot access my router page (192.168.1.254).  The BT tech guy said that might be a problem, but that he would raise a ticket and hopefully someone would fix the DNS server on their side.

That still hasnt happened.

My problem is that part of the fix involved hard reset to the router, which means I now have no wireless.  I cant access the router page to re-enable wireless because of the DNS problem.

My question - is there any other way to access the router home page directly (by plugging in a cable or doing something else) ?

Thanks

[PocketAces]

I have to say that assigning DNS servers in TCP/IP should not stop you from accessing the GUI, if you are able to get web then you should be able to access the GUI if not then it would be the router at fault and probably needing a reset.

I had a look in the notes to find out where/what DNS was added to find out if there is another reason the GUI wouldn't load, and I can see that you did contact the helpdesk on the 5th and the agent reset the router with you and this solved the problem, hopefully there will be no further problems for you.