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BT going to update the 2701HGV still cannot download large files without connectiion dropping.

reece71079
Power User

Please BT will you update the BT Business 2701HGV Hub, still cannot download large files of my megashares account without connection dropping. I've had a second modem sent through which Ive paid for and still the same problem. I know it is a fault with the 2701 because when i put my Belkin modem in it does not disconnect and downloads fine but I want the 2701 to work "better speeds".

 

Can this please be solved.

 

Thanks,

 

Stu

1 REPLY 1

Fiona
Grand Guru

Hi

 

Thank you for highlighting this issue, this is currently under investigation by our development team. If a fault is found, we will seek to rectify it as soon as possible.

 

Kind Regards

 

Fiona

BT Business Forum Moderator



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