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BT IPOffice system

gixxergeoff
Member

Can anyone help?

We have an Avaya BT IPoffice phone system with the main router / system box in Yorkshire with 3 extensions and an office in Worcester with 3 x IP phones (remote workers)

Everything was fine until about 3 weeks ago when we started experiencing bad connections / lagged conversations and everyone sounding like Norman Collier.

We have called BT who came out and checked everything but couldnt find a fault.

We checked the router settings here in Worcester and no changes there.

Im at my wits end. This system has cost us a fortune and it basically doesnt do what it says on the box!

Any ideas anyone?

 

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