Re: BT Infinity Modem Status

danielshaw007 · ‎06-10-2010

Hi there, I have just had BT Infinity installed today and is working great! Line sync at 40mb down and 10mb up! (according to the engineers handset!)

With the old bt hub i was able to see the sync status of the modem, the downstream and upstream.

Since the Infinity system uses a sererate router and modem.. is it possible to login to the modem to check the sync status or can the sync status be displayed from the infinity hub 2.0?? I cant seem to find it anywhere.

Thanks

Alun · ‎07-10-2010

Hi danielshaw007,

Can I just confirm if this is a Business or Residential connection? BT Infinity is a Residential product.

Regards,

Alun
BT Business Support Forum Moderator

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danielshaw007 · ‎08-10-2010

Residential, its just been installed at my home!

Sorry for confusion as this is the business forum after all!

Alun · ‎08-10-2010

No problem. You would be best to perhaps place a post on the Residential Forum as they would be best placed to assist with this. Hope this helps.

Regards,

Alun
BT Business Support Forum Moderator

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