BT Infinity New Modem

[mikewooduk]

Hi,

Has anyone received a letter or an e-mail in regards to BT swapping over the 1st/2nd Generation Infinity Modems?

I have just seen this on the following link:-

http://www.theregister.co.uk/2012/01/27/bt_modem_replacement/

Anyone from BT want to comment.  I have the 2nd Generation which is wall mounted and still gets quite hot.  Never did get the 37mb down, max I get is 26/27mb on a good day.

Would be interested to hear peoples thoughts on this

Mike

[MHC]

Why this has just become news, I don't know.   But there has been a replacement programme in place for several months.

As for your 26/27Mbps that is probably down to the line length and not the modem.

[markp]

Hi,

Openreach have a programme to replace all existing affected modems for the latest version. The customers with these affetced modems will be contacted and appointment will be made to replace the modem.

Regards

Markp

[ra1nbow]

Thank you for coming out as agreed to replace my modem.

Regards

Carol  Godden