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BT Live Business Chat is Very Good Especially <Edited>

PaulBebb
Member

on ‎21-07-2011 12:30 PM - last edited on ‎28-07-2011 10:41 AM by

I have deleted my moan because <Edited> has processed my cancellation request and raised an investigation on my behalf.

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2 REPLIES 2

PaulBebb
Member

on ‎27-07-2011 06:39 PM - last edited on ‎28-07-2011 10:41 AM by

I take it back. Just received a letter from BT warning me that they were cancelling my line but it's the wrong line and they sent the letter on the day before it was being cancelled so I get the letter after the wrong line has been cancelled.

BT truly are the worst company I have ever had the misfortune of encountering. Their cancellation charges are almost worth the pleasure of being able to move to a competent provider. Nice try <Edited>, glad I didn't let you try to fix the whole thing as you said you could.

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angelastar24
Member

on ‎03-06-2015 04:05 PM

I have been waiting on a business line for 5 weeks engineers turnred up a week age did nothing and left , I have had no updates and spend most of my time on hold daily trting to find out hat is happening !!!! YOU guest it no one knows no cares , the service is shocking I am losing money daily as I have no busuiness up and running due the incompentience of BT , when they were coming to my premises I got a text saying if know one was there to let the engineer in I would be find £125.00 what compensation willI get when I have to close down my busuiness !!!!!!

 

Frustrated and disappiontend in this company is a unstatement  !!!!

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