BTConnect POP emails disappearing off Iphone since ios9 upgrade
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
After upgrading my iPad and iphone to iOS 9, I noticed all old emails with attachments in my POP accounts only (MAP accounts are fine) say, "Message has not been been downloaded from the server." This did not happen on upgrade to ios7 or ios8.
This has only happened since ios9 update, I had years of pop emails and attachments on both my ipad and iphone, which I could search on and access offline. THIS IS NOT NOW THE CASE. Apple appear to want everybody to use IMAP accounts, but forgot to tell them
1. this issue only appears to be affecting people with email accounts setup for pop/smtp the only option for BTCONNECT
2. Following upgrade to iOS 9 / iOS 9.01 and possibly the 9.1 beta as well, email content is removed from the iOS device resulting in a sudden decrease in the storage required for the mail app.
3. Emails that may have been present on the device for many months/years and accessed multiple times in both the inbox and sent items will replaced with a header information (similar to a IMAP case prior to download) but the body will be replaced with the statement: This message has not been downloaded from the server.
4. Deleting the account and setting it up again from scratch does not solve the issue and will result in the loss of all the email placeholders - further increasing your loss of knowledge.
5. Switching the account to IMAP Not possible and anyway I prefer the option to download to multiple devices accessible offline for emails eg bookings, flight details etc
6. this affects all iOS devices - iPads (all gens on iOS 9) iPhones (all gens on iOS 9)
7. This affects you irrespective of you country, internet provider or email provider - the discriminator is the use of pop/smtp.
8. pop/smtp is not legacy or backward compared to imap it is just different. We use pop/smtp for 3 reasons: we don't want emails left on the server where a questionably secure environment could be compromised; our family want the ability to all download the same email to multiple devices without affecting each others ability to do so; we want one master device (the main iMac) to be the deleting device that holds the archive of all emails (right now we are very pleased we have this as all the iOS device are scorched earth right now).
9. Some emails appear unaffected - I cannot identify any rhyme or reason to this. Old, new, addressee, - there doesn't seem to be a pattern. Can't say for certain but it seems that more are being affected as time goes on. If you are affected and you have the only copy of an email currently and you are going to need it again.....get it somewhere else ASAP!!!
