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Transfer of email address to new broadband supplier

chrismote
Member

I am a bt internet user with a btconnect.com email account. How can I retain my email acct whilst on another broadband supplier.

3 REPLIES 3

markp
Grand Guru

Hi Chrismote,

 

What you can do to keep the @btconnect.com email addresses active, is when you move the broadband is to keep a billable product on the account, something like a PC secuirty license or a web hosting pack about £5-6 a month depending on what you take.

 

This will keep the broadband account active the added service even though there is no broadband on the account anymore.

 

Regards

 

Markp

larryv
Member

I am in the same boat, but am on the btinternet.com domain.  For various reasons, I will need to retain my BT landline, so based on your reply above, I assume that will be ok as a "continuing" service, to keep my btinternet.com account active?

 


@markp wrote:

Hi Chrismote,

 

@What you can do to keep the @btconnect.com email addresses active, is when you move the broadband is to keep a billable product on the account, something like a PC secuirty license or a web hosting pack about £5-6 a month depending on what you take.

 

This will keep the broadband account active the added service even though there is no broadband on the account anymore.

 

Regards

 

Markp


 

markp
Grand Guru

Hi larryv

 

I would not be able to advise about an @btinternet.com email address, yuou would need to raise the question on the home forum community.bt.com

 

markp