Blackberry Z10

[grayandco]

How do I set up my BT email accounts on the new Blackberry Z10 Smartphone?

[mattcunnell]

I queried this with EE support and they say not supported which was a bit of a shocker, looking into further tomorrow.

[timothygoodall]

Any joy guys?

I have an alias for my btconnect email and cannot get it set up, mine is with Tmobile / EE, they cant help and neither  can BT!

[osullipm]

Try http://btbusiness.custhelp.com/app/answers/detail/a_id/23573/c/593,2805,2847,3473

[MichaelB]

Evening,

How was it all resolved with the alias named account, as i am having the same problem with the BB Z10. I have tried the link which is very detailed but still no e-mail connection. Frustarting beyond belief as another account loaded simply.

Michael

[Burkem5 · Accepted solution]

I have looked into this,  the black berry website has a walkthrough on finding the set up on the phone you can find this here

as for the type of account choose other > pop/pop3

and use the following settings 

Incoming server

Server - outlook.office365.com

port – 995

connection type – SSL

ensure that this is authorised with the full email address and password including the domain i.e..@btconnect.com

Outgoing

Server - smtp.office365.com

port – 587

connection type – TLS  ( this may need to be STARTTLS ) 

make sure the outgoing server requires authentication and authenticate with the same details as the incoming server

let me know if this works

*edit*

this may just take the username and password and then tell you this does not work ( this is because blackberry will try to autodiscover the settings)  you may need to specify enter manually.   If this does not appear the deliberately misspell @btconnect.com -  this will give you the opportunity to manually enter the settings