Solved: Blackberry only 3 rings then voicemail

ken · ‎18-08-2009

Can anyone tell me how to increase the number of rings on my BT Blackberry?

It is driving me nuts as you get about 5 seconds to pickup.

Fiona · ‎21-08-2009

Hi

I may help to look at the help & support site. They say that if the voicemail diverts early there are two options available. Cancel it, or, Enter the **61*1571*11*30# into the mobile and press the green button. If this fails, repeat the above but change 11 to 10.

I hope this helps

Thanks

Fiona

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View solution in original post

ironscot · ‎18-08-2009

Hi Ken

I'm not sure that is changeable - it is the carrier not the BB. What I do is set it to vibe+tone that way you can get 2 vibes followed by the 3 rings - a small improvement. It may be possible that BT can set a ring time extension - have seen other carriers support that.

P

Fiona · ‎21-08-2009

Hi

I may help to look at the help & support site. They say that if the voicemail diverts early there are two options available. Cancel it, or, Enter the **61*1571*11*30# into the mobile and press the green button. If this fails, repeat the above but change 11 to 10.

I hope this helps

Thanks

Fiona

BT Business Forum Moderator

Like this post, or any others? Please click on the star image on the left hand side if you do.
If you ask a question by putting up the first post in a thread and a follow-up post answers your question correctly, please let other Forum members know which post contains the correct answer by clicking on the 'Accept as Solution' button on the right hand side of the post.

ken · ‎21-08-2009

Fiona

That works a treat, thank you very much for your help.

Ken