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Blocking external calls to one extension

iya314
Member

I can't work out how to block external calls to one of our extension numbers (but still recieve internal calls, so the 'do not disturb' thingy isn't any good), have a system x feature line with hunt group, any help would be great.

 

Cheers, Jaq

2 REPLIES 2

steph
Grand Master

Hi Jaq,

 

Have a look at at this list of Multi Line Hunt Groups FAQs, I think the Adding and removing MLHG lines or the Determining MLHG call distribution section may be what you are looking for, let me know!

 

Cheers,

 

Steph

BT Forum Moderator

AndyA
Member

If you are in a huntgroup and activate "Huntgroup do not disturb" you then cannot dial that extension internally.

However as you are off a System X exchange they can call the extension by dialing the Bypass number of that line.

(This will be a chargeable call). Hope this helps Andy