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Bt openzone - cannot connect!!!

Mcavoy1
Member

I cannot connect to bt openzone. I have the business broadband package and regularly use the bt openzone when working remotely but today I cannot even get the login page up and no one seems to be able to tell me why! I have lost business and money today because if this!!! Can anybody help?!
2 REPLIES 2

andyt22
Power User
Assuming you're using the BT Hub, on the web management home page do you see BT Wifi: Active?

If not, it could be it has been turned off or you have opted out of this service.

Andy

wajbsb
Member

There is no option to turn BTWifi/ Openzone 'off' as such as it is a feature on your package that allows you to connect to it when you are away from your premises. However, it is dependent on people broadcasting the service from their router - on a BT router it is possible to disable the service at your premises - which would prevent other people from using it if they are in your area. Before anyone worries, it only uses a tiny proportion of your broadband service so has no noticeable impact on speed, doesn't have any impact on your broadband usage allowance and is perfectly secure!