Btinternet email address

[rachelw3000]

Hi there,

I have had my Btinternet.com email address for over 10 years. My parents have recently moved from a BT phone line to Sky and have been informed they would have to pay to keep the family email addresses linked to their account. My mum has just informed me that she missed the deadline to click the link for this option (?!) and they now wont let her pay to keep the addresses. I'm told my email account (along with my entire lifes online log ins etc argh!!) will delete at any time going forward.

Please HELP is there anything i can do to keep this address??

Thankyou in advance

Rach

[markp]

Hi rachelw3000,

I am afraid you have posted in the business forum, @btinternet.com email addresses are home accounts, you will need to speak to the home team. or post on their forum .

Markp

[rachelw3000]

Apologies! Thanks for clarifying Markp

Rach