Archive
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Helpful Hints Before you Post...

Hi all,   Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them:   1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...

DaveA by BT Partner
  • 18045 Views
  • 0 replies
  • 1 kudos

Having issues with your BT Broadband?

If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...

Bad Sender 550 Error Message

If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection.   Steps to ta...

Lancelot by BT Employee
  • 6444 Views
  • 0 replies
  • 2 kudos

Not Authorized to View This Page [CFN #0004]

If you receive this error message when trying to view your web site, it can mean one of several factors.   1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...

Lancelot by BT Employee
  • 8916 Views
  • 0 replies
  • 2 kudos

Download the latest BT Access Manager

Hi All   We have recently received a few queries on how to download and install the latest version of BT Access Manager.   Please visit the Help and Support pages of BT.com which shows instructions on how to complete this.   How do I download the lat...

Sparkle by Member
  • 20784 Views
  • 0 replies
  • 0 kudos

Take a look at our Cloud-based VoIP phone systems

BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's;   - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...

osullipm by Administrator
  • 9567 Views
  • 1 replies
  • 0 kudos

Android E-mail Set Up: A 10 step, or less, guide (With Screenshots)

Hi Guys   Microsoft have just future proofed the 365 product to work with IPv6 technology.  Because of this there are a new set of email servers that we are introducing.   Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...

A_1.jpg A_2.jpg A_3.jpg A_4.jpg
Burkem5 by Guru
  • 29710 Views
  • 0 replies
  • 2 kudos

Setting Up Office 365 on various Mail Clients and general Settings

The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...

wbasker by Member
  • 22701 Views
  • 0 replies
  • 0 kudos

Resolved! Iphone/Ipad setup with screen shots

Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk,  I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots.  Hopefully this guide will be a bit more stra...

1.JPG IMG_0081.PNG IMG_0082.PNG IMG_0083.PNG
Burkem5 by Guru
  • 34052 Views
  • 1 replies
  • 2 kudos

Problem with your phone line?

Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.

markp by Grand Guru
  • 13146 Views
  • 0 replies
  • 0 kudos

Register.com

I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.

buiz1 by Member
  • 25718 Views
  • 8 replies
  • 0 kudos

Guides for the BT Hosting Package

Please find below some useful guides for the BT Web Hosting Package   BT Eshop User Guides   PMYADMIN User Guide   FTP Manager User Guide   Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...

wbasker by Member
  • 10842 Views
  • 0 replies
  • 1 kudos

Domain Renewal Scams

Hi All,   We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached).   A quick Google search will show many posts relating to the Domain Renewal Group.   BT d...

Ian1974 by Moderator
  • 24860 Views
  • 3 replies
  • 3 kudos

MAC codes no longer required

From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider.   You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...

osullipm by Administrator
  • 8760 Views
  • 0 replies
  • 0 kudos

Problem with your broadband?

Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...

markp by Grand Guru
  • 16027 Views
  • 0 replies
  • 1 kudos

BT Fibre/Infinity - Guide to using your own router

I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...

MiloBT by Power User
  • 275538 Views
  • 62 replies
  • 3 kudos

Save money on your BT Business bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?   Then it's time to stop!   Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.  

AnitaM by Administrator
  • 12052 Views
  • 2 replies
  • 0 kudos

Want to save money on your bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?    Then it's time to stop!    Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.

AnitaM by Administrator
  • 7721 Views
  • 0 replies
  • 0 kudos

Stuff you need to know before posting...

Hi all,   I'd like everyone to read this before they post:   http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1   As of now I will be taking these very seriously, and will be deleting and banning as appropriate.   And so that you are a...

DaveA by BT Partner
  • 11388 Views
  • 0 replies
  • 1 kudos

Getting the best out of your Community Forum…

This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers.   As an ac...

AnitaM by Administrator
  • 297251 Views
  • 0 replies
  • 0 kudos

Save money with our new calling plan

BT Business Call Essentials is a Call Plan that gives you 100 minutes of free calls to UK landlines on every line every month.   If that's not enough, you can also add;   The BT Business Call Essentials UK Unlimited call package which gives you unlim...

osullipm by Administrator
  • 11990 Views
  • 3 replies
  • 0 kudos

How many Wifi Devices can connect before issues occur??

Hi all! Merry Christmas!!  We have the BT Business Hub 3 i believe (it looks like the BT Home Hub 3). Basically we have been having issues with the WiFi.  Sometimes it will work fine but randomly it will stop assigning IP addresses to WiFi connected ...

Resolved! Sending email from iPhone/iPad - server does not allow relaying

I have several email accounts through btconnect. I also have one with my own domain name (through BT).These all work fine for sending and receiving email with Outlook from a Windows PC.The btconnect emails also work with both iPhone and iPad.However,...

tjrw by Member
  • 31153 Views
  • 8 replies
  • 0 kudos

Resolved! Open image in new window

re my earlier message I am trying to get small images to open a new window with a larger version. using the URL http://www.derekgardiner.co.uk/ESW/images/filename.jpg    works for some images but not for others - can anyone shed some light on this pl...

Versatility out of office setup?

I'm a new user to the Versatility system.  I need to setup 'Out of Office' but really struggling with the manuals, website, business help phone line.  can anyone here help wit the simplest of solutions please?  I was hoping that I could just press a ...

MATRVR by Member
  • 5136 Views
  • 0 replies
  • 0 kudos

Business Hub 3 or Home Hub 3 - difference ?

BT Business user (for home / small office use) - currently using a Business Hub 2 (black and silver) but wi fi reception in parts of house are poor / nil. I understand a Business Hub 3 is better ?    Any views ? I have been offered a BT Home Hub 3 (o...

After Renewing Domain lost re-direct

Hi, Acting on behalf of a friend, I helped her renew her Domain :- westbourneflorist.co.uk, but the redirect of this BT purchased domain seems to have lost its redirection to her free bt website:- http://home.btconnect.com/westbournefloist/.   Having...

Posting website from dreamweaver problem

MacBook Pro 2.2 I7 processor 8GbRAM 750GBHDD OSX10.9Dreamweaver CS6 Hi, I am trying, frustratingly without any form of success, to post my website using the Dreamweaver ftp utility to BT hosting. This is a screen shot of the ftp box in Dreamweaver Us...

Screen Shot 2013-12-21 at 21.44.58.png Screen Shot 2013-12-21 at 21.43.46.png

Broadband dropping out still not fixed after 12 month HELP

Over 12 month ago we moved offices and had nothing but hassle with the broadband and have been getting unsteady speeds and keeps dropping out we have Bt business broadband and phone. Since this wehave had 3 engineers out to it and endless hours of te...

Broadband dropping out for over 12 month

Over 12 month ago we moved offices and had nothing but hassle with the broadband and have been getting unsteady speeds and keeps dropping out we have Bt business broadband and phone. Since this wehave had 3 engineers out to it and endless hours of te...

Open image in a new window

Hi, When I type in a url for the image I want to display - the page cannot be found.  I am using http://www.derekgardiner.co.uk/ESW/images/filename.jpgI got this from an earlier forum message.  Have I got it right? Derek