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Business Hub 3 crashes and resets

AElmariesh
Member

on ‎06-05-2012 07:29 PM

Hi All, would really appreciate any insight on this... Have the new business hub 3 on an infiinty 2 package (80Mb down 20mb up)... all used to work absolutely fine, but in the last two days (ever since I attahed a buffalo airstation as a repeater which used to work fine), the router crashes if I try to click on "BT Access Control"... Everything works fine whilst it is on, I just cannot view the devices on my network... crashes the moment I try to admin it. Just crashes, all lights go off, then it goes through the reconnection process (usually takes a few minutes)... Any insights? Anyone else had this problem?
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3 REPLIES 3

mithcd
Power User

on ‎06-05-2012 07:52 PM

Checking the logs w would be the first step here. And I would double check the IP on that repeater, if it has one set, there could be an IP conflict here. 

 

But I would check the logs first.

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AElmariesh
Member
In response to mithcd

on ‎06-05-2012 08:10 PM

Thanks for the quick reply - it is appreciated. The logs do not appear to show anything out of the ordinary.... Time and date Message 00:01:51, 01 Jan. ( 111.530000) NTP synchronization start 19:03:02, 06 May. ( 101.520000) NTP synchronization success! 19:02:57, 06 May. ( 97.110000) NTP synchronization start 00:00:40, 01 Jan. ( 40.870000) Wire Lan Port 4 up 00:00:40, 01 Jan. ( 40.860000) Wire Lan Port 2 up 00:02:00, 01 Jan. ( 120.190000) Wire Lan Port 4 up 00:01:55, 01 Jan. ( 115.550000) Wire Lan Port 4 down 00:00:32, 01 Jan. ( 32.780000) Wire Lan Port 4 up 00:00:32, 01 Jan. ( 32.770000) Wire Lan Port 2 up 19:02:08, 06 May. ( 48.060000) Wire Lan Port 4 up 19:02:03, 06 May. ( 42.940000) Wire Lan Port 4 down 19:01:54, 06 May. ( 33.590000) Wire Lan Port 4 up 19:01:54, 06 May. ( 33.580000) Wire Lan Port 2 up 00:00:14, 01 Jan. ( 14.700000) Booting firmware 4.7.5.1.83.8.77 (Type A) 00:00:14, 01 Jan. ( 14.930000) Booting firmware 4.7.5.1.83.8.77 (Type A) 19:01:35, 06 May. ( 14.920000) Booting firmware 4.7.5.1.83.8.77 (Type A) 00:01:41, 01 Jan. ( 101.660000) Admin login successful by 192.168.1.65 on HTTP 00:01:09, 01 Jan. ( 69.190000) New GUI session from IP 192.168.1.65 00:01:09, 01 Jan. ( 69.100000) New GUI session from IP 192.168.1.65 00:00:56, 01 Jan. ( 56.340000) Admin login successful by 192.168.1.65 on HTTP
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AElmariesh
Member
In response to AElmariesh

on ‎06-05-2012 08:37 PM

OK, I since reset the hub to factory settings and have switched off the repeater... its all connected again and with the repeater switched off I can get to the access control...

 

reset the repeater to defaults and reset it up and now all seems fine...

 

I wonder if there was some sort of IP conflict??? If so, the hub failed.

 

Thank you though...
A

 

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