Hi Ian,
Thank you that cured the problem, very odd as it accepted upper case for MX1 but not the 2nd MX entry.
I appreciate your response about the UI but at the end of the day it is very unclear what you need to click. That resulted in me having to sign up to this forum and post a request for help over something that should have taken 30 seconds. If it was clear I would not have needed to do that and neither would all the others that have done so if you do a forum search for nameserver change.
You may not have had complaints but you only have to do a forum search to find a number of web developers asking how you initiate the request. That indicates you have not got it right and it is not clear enough.
On websites such as bbc it is clear what you need to click and why so they can improve style by losing the underline without losing accessibility. However, in the case of your account area, this is not the case and if you have landed there to send a nameserver request does a blue heading "Email" give a clear indication you need to click on that heading to send the request. No it does not. Is it the best way to guide your customers? No of course not. You only need to change this to "Click here to submit nameserver request" and none of the forum support requests including mine would have been necessary.
But since you "haven't had any complaints" (before mine) why bother making it better.
