cancel
Showing results for 
Search instead for 
Did you mean: 

Can not receive e mails ?

yokel1970
Member

Using windows live mail ..every time i log in the program says i'm off line and i get

 

Unable to send or receive messages for the  account. The host 'pop.outlook.com' could not be found. Please verify that you have entered the server name correctly.

Server: 'pop.outlook.com'
Windows Live Mail Error ID: 0x800CCC0D
Protocol: POP3
Port: 995
Secure(SSL): Yes

 

 

But i can send messages ....

1 REPLY 1

Burkem5
Guru

Hi Yokel1970

 

I have just done a bit of research on this and found that this is more than likely a firewall issue
Source 1

Source 2

 

Your settings are correct so I would suggest turning off your firewall / realtime protection then closing and opening Livemail and attempting to receive - if this works then you will need to have port 995 unblocked on your firewall

 

Be sure to turn your firewall back on after this and run a full virus scan.  Let me know how that works out for you Yokel1970

 

 

Thanks

Burkem5