Can't log in
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All of a sudden I can't log in to my eShop (I did fine a few hours ago). I am clicking the My Account tab on BT and then Your Email (I have also tried with the direct email login and direct web admin login) but when I log in I just get redirected to another login page, and if I log in there then back to the original. I just keep getting passed back and forth between the two without ever logging in! Is anyone else having this problem? Am abroad so can't phone BT, and tried emailing but I can't log in to see my account number or to check their reply!

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Try clearing your browser's cache and delete cookies. Then try to login right after. Use the only login details you always use to access your eShop account.
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Same problem experienced Thursday morning - presumably BT have a fault they haven't told us about
