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Cancelling BT Answer (Voicemail) on a VOIP line

Mattprice1
Member

I have recently had two VOIP lines set up on BT hub and have noticed that they have BT Answer (Voicemail) set up as standard.  How can I cancel this feature on my VOIP lines?  If I am on the phone I wish the line to be engaged.

 

Kind Regards

2 REPLIES 2

Mattprice1
Member

After reading a bit further into the FAQ online I found out this can be done with a quick phone call to the Broadband Voice support team.  They disabled the service on both lines within 10 minutes.

 

steph
Grand Master

Glad to hear you got this sorted!

 

Steph

BT Forum Moderator