Cannot connect Mac to BT Business Hub.

[MrSkills]

My household has 2 PCs, 2 iPhones and a Mac. All connect perfectly to the internet through the BT Business Hub except the Mac. It connects to the router but then the internet is dead. Using ethernet does not seem to help.

On the other hand, this Mac will happily use any other wifi router. So we've got a router that works with any computer except this Mac, and a Mac that works with any router except this BT Business Hub.

The Mac is running the latest version of Snow Leopard.

Can anyone help?

Thanks.

[cranky]

What model hub is it the 2700?

[MrSkills]

Yes - it says "2Wire Gateway bt2700hgv"

[cranky]

I have my mac connected via wireless it's a problem with the 2700 passing the Airport card the DNS server details via DHCP.

So in your network settings give your mac the following settings:

IP: 192.168.1.XXX (XXX) being a number of your choice

Netmask: 255.255.255.0

Gateway: 192.168.1.254

DNS: 192.168.1.254 Or if that still doesnt work give it the BT connect DNS IP's which I beleive are still:

194.72.6.52 and 194.72.6.52

and away you go.

[rick-colton]

Hello, I have had the same problem. My work network has 30+ PCs and my 1 Mac, over a month period all PCs and my Mac were having a intermittent connection problems and extremly slow download speeds. I have checked every patch lead and every PC and server. Thinking that it would be my Mac causing the problem as it was brand new I didnt check it. It wasnt until I noticed improvements when the Mac was not on the network that I realised. At the minute I have replaced both routers to non-2wire Business Hubs, which is fine but BT should be the ones to replace, I have another 5 sites to replace all of the routers. SORRY FOR THE LONG ANSWER, REPLACE YOUR ROUTER TO A NON 2WIRE BT BUSINESS HUB