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Contact Bt Domain panel

lawrie
Member

Hi,

 

My client has lost all login details for her bt registered domain.

 

With a proper registrar this takes a phone call and login in details are emailed to the registered email address.

 

I will not wste time on how difficult it has proved to be and we are no further forward after 2 weeks.

 

Can anyone supply an email address or preferably a phone number

 

BT's site gave this address:

 

btdomainssupport@register.com

 

It bounces back as undeliverable.

 

Par for the course

 

Thanks

 

Lawrie

 

ps.  before anyone suggests the contact method on the right hand side here...it asks for details that she is requesting help with!

1 REPLY 1

DaveA
BT Partner
BT Partner

Hi Lawrie,

 

And the fact that your client has lost their details is our fault how?  I also think any 'proper registrar' would request account information and confirmation of some sort of security in the same way we do.

 

Anyway...

 

http://www.dnsforms.co.uk

 

Dave