Creating a Blog with EasyBlogBuilder

[CaptainMark]

I've created my first Blog using EasyBlogBuilder but now I cannot understand where in my Website files it is located. When you "view your Blog" on EBB, it gives a URL at the top of somewhere like http://mydomain.co.uk/cgi-bin/ebb/blog2/index.php and I'm not sure that's the correct link for external access to the blog.  It seems to work but is that it? 

The thing is, I'm also having trouble logging into the Blog under the "Admin" boxes at the bottom. I presumed that the "Admin" name is my own ID name I entered in setting up my profile, along with the password, but (nearly) every time I try it, I get a screen saying "You are now logged out of the BT Website Centre" or if not, I get "Authentication Failure" and a request for more obscure goobledgook!  What is the name you are supposed to put into the box "Admin" and which password do they want? 

Captain Mark

[Tracey]

Hi CaptainMark,

Sorry to read about the problems that you are having.

Have you had a look at the Help and Support section for the Easyblogbuilder user guide?

Hope this is of help

Tracey

BT Forum Moderator

[CaptainMark]

Yes, I have read through the Easy Blog Builder Help Guide but unfortunately, it only describes the pages and options in EBB itself - it doesn't tell you what to do with the Blog when you've created it. 

The first part of my question was to clarify that the location of the Blog is supposed to be in my "cgi-bin" files, because it occurred to me that the second problem, (the inability to log-in under "Admin" on the Blog itself), might be because I am sourcing the Blog in the wrong location?

Mark 

[duskjome]

That is the correct location, it appears misleading because the folder "ebb" is a symlink to a location outside of your hosting package. The logins for this page should be the ones found in "User Management" in your Easy Blog Builder admin panel. If you find the one you are using isn't working try retrieving/resetting the password from within the control panel. Hope this helps.

[CaptainMark]

Thanks dusk for the first part answer; at least that confirms I'm linking the Blog correctly.

I am a bit confused though, as regards the second part of your suggestion.  You say use the name under "User Management" but the names there are only other users wishing to comment.  I've set them up and they work ok.  I've also set me up as a "user" in that list too, but while I can log into comments, I can't use that name and password in the "Admin name" on the main Blog page in order to add blog entries.

If you meant to say "Layout Manager" and the "Profile" details for me as operator of the Blog, I have also changed the name there too, as well as the password, but even those details don't work in the "Admin" boxes on the main Blog page.

In either case, whichever names/passwords I use in the Admin boxes, I get the same page come up saying "you have logged out of the BT Website Centre - please close this window".  Previously, when I first posted this problem, I was getting another page (sometimes!) which read "Authentication failure" and a request to log in via a set of codes I do not know.  Now, I don't get that page.  It seems to me there must be a fault somewhere but I can't see that it is something I am doing.  It's annoying because at present, the only way I can update the Blog is by logging into the BT Office, then into the Website Centre, then into "EasyBlogBuilder" all over again.

Help!

CaptainMark

[CaptainMark]

Having just checked again, it seems to be different if I close the browser altogether and go in again. If I stay in BT Office in one browser window, it keeps trying to log me out of the BT Webiste Centre again!  If I  log-into the Blog "cold" and try the Admin boxes, I get "Authentication Failure - please login" and a set of boxes for Website OS Login asking me fr the "Domain" and "password".  I know the password (for sure!) but whatever i put in the domain box still throws me out again.  Clearly, it needs a specific thread of codes leading to the domain address - but what is that required thread????

Sorry if I'm amking such a meal of this but I feel as if I am just a thread away from getting it to work right!

CaptainMark

[duskjome]

Sorry about that, got a little lost on for what all the logins were used. So here we go, you should have two sets of logins, the one for the admin page is the same one you use in your website OS, usually yourdomain.co.uk and your password. You can also set a login, in that layout manager section, for you to leave comments on your own blog. The actual blog posts will be created and edited from the easy blog builder (the admin login section from the /cgi-bin/ebb/blog2/index.php page will simply log you in to easy blog builder.) The user management section, as you discovered, is for creating/editing other users that might want to leave comments on your blog.

[CaptainMark]

Duskjome, I really appreciate your responding and trying to explain all this and I feel I am within a hair's breadth of getting there! The stumbling-block appears to be establishing what the OS log-in domain address should be.  I always access my site either through the BT Business Office by using my "name.surname@btconnect.com" address and hop across by the link to the Website Centre and my own site, or for file transfers I often now use Filezilla and an ftp address that it took a duce of a long time to get hold of!  So I am not familiar with access into the Webite OS System.

You say the address is "usually" domain.co.uk!  Well, my site is www.domain.org.uk  and I've tried that address, both with and without the "www" and it doesn't work.  As for the password, I can only assume that the only password I use for my BT Office & Website access is the one, so it MUST be the domain address that isn't expressed correctly.  How can I find out the full location address of my Website OS system? 

Captain Mark 

[duskjome · Accepted solution]

you should be able to access the website OS at hosting.hostingbt.com/OS4. Domain.org.uk should be fine also, essentially your username will be whatever your domain is.

[CaptainMark]

Duskjome, thanks for persisting with me on this!

It's very peculiar - I tried both your suggestions yet again this morning and I got the same failed access, twice.  Then I tried access to OS4 direct via my browser and I got that same "domain" log-in screen, but when I put the domain name in, along with the password, it worked!

Then, I logged out of it all and started again by going to the website and my Blog link again.  This time, when I tried the Admin login with the domain name and password, it worked!  I've tried it three times now this morning and it worked every time.

I don't know what you did but the little BT Gremlins seem to have put right the problem behind the scenes and I swear I am not doing anything any different than the way I was trying to do it before!

Nevertheless, your continuing to respond to my wails for help at least kept me persisting with the problem, rather than just giving up and considering the thing a waste of time.  At least if it doesn't work now, I know it's not me doing it wrong!

Captain Mark